Technical Support

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FAQS

Warranty Claims

Where can I find detailed product specifications and technical information?

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Detailed product specifications and technical information can be found on each product's individual page on our website.
How do I navigate your website to find specific products or information?

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Use the search bar or browse our product categories to easily navigate our website and find the information you need.
How can I contact your customer service team for assistance?

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Contact our customer service team via email at service@kehua.com or through our warranty claim form for assistance.
How do I provide feedback or suggestions for improving your products or website?

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We welcome feedback and suggestions for improving our products and website. Feel free to reach out to us with your thoughts: marketing@kehua.com
How can I get in contact with the local Kehua field offices?

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According to the region you are located on, here you will be able to find the Field Service Office that better suits you: …

Renewables Business

Email *

Customer

Phone Number

Project Address

Case Reference Number

Case Date And Time

Inverter Mode

Serial Number

First running date and time

Logger Modet

Serial Number

Anti-Reflux Function

Yes

Input Total Open Circuit Voltage

PV Total Power

PV Module Information

( W V Piece(per sting))× Strings

Object Of The Request

Warranty service

Quotation request for repair

Non-compliant or defective product at the delivery

1. Application environmental assessment (temperature, humidity, cleanliness, container ventilation and inverter access)：

2.Detailed problem description

3. Measured data

PV Voltage

Grid Voltage

Grid Frequency

Display Data

4.Photograph

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Newsroom: News Events

Products: String Inverter Energy Storage

Solutions: Residential Commercial & Industrial Utility

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